Privacy & Legal

Terms of use

Last updated: 21 November 2025
Owned and operated by Vivetti Energy Ltd, registered in England & Wales (Company No. 16812740), registered office: Summit House, 170 Finchley Road, London, United Kingdom, NW3 6BP.

1. Acceptance

By accessing or using www.vivettienergy.com or www.vivetti.co.uk (the “Website”), you agree to be bound by these Terms of Use. If you do not agree, you must not use the Website. Vivetti may update these terms at any time; continued use constitutes acceptance of revised terms.

2. Disclaimer of warranties

The Website and its content are provided “as is” without warranties of any kind. Vivetti does not warrant uninterrupted access, error-free operation, accuracy, reliability or timeliness of the Website.

3. Limitation of liability

To the fullest extent permitted by law, Vivetti and its officers, employees, agents, licensors and affiliates shall not be liable for any direct, indirect, incidental, consequential or special damages, including loss of business, profit or data, arising from use or inability to use the Website.

4. Ownership

All content is protected by copyright and owned by Vivetti or its licensors. Use, reproduction or distribution is prohibited except as permitted under the limited licence below.

5. Limited licence

You may view the Website and download or print single copies of its content for personal, non-commercial use only. Any unauthorised use terminates this licence automatically.

6. Linking

External links are provided for convenience. Vivetti does not endorse and is not responsible for third‑party sites. You agree to remove any link to the Website upon request.

7. Feedback and submissions

Non‑confidential submissions become the property of Vivetti. By submitting content, you grant Vivetti a perpetual, worldwide, royalty‑free licence to use, modify and distribute it, and you waive all moral rights in your submission.

8. Security

Internet transmissions are not fully secure. Vivetti cannot guarantee the security of information sent to or from the Website.

9. Governing law

These Terms are governed by the laws of England. You agree to the exclusive jurisdiction of the High Court in London.

Privacy notice

Last updated: 21 November 2025
Vivetti Energy Ltd (“Vivetti”, “we”, “us”, “our”) is committed to protecting your privacy. This notice explains how we process personal data in accordance with the Data Protection Act 2018 and UK GDPR.

1. Who we are

Vivetti Energy Ltd
Company No. 16812740
Registered office: Summit House, 170 Finchley Road, London, United Kingdom, NW3 6BP
Email: info@vivettienergy.com
Data Protection Officer: Hugo – hugo@vivettienergy.com

2. Personal data we collect

We may collect: - Identity data (name) - Contact data (email address, postal address) - Technical data (IP address, browser type, device, cookies) - Usage data (pages viewed, interactions) - Marketing preferences - Any information you provide through forms or direct communication

3. How we collect data

Through forms on the Website
Through direct communication (email, phone)
Automatically via cookies and analytics
Through newsletter sign‑ups or enquiries

4. Legal bases for processing

We process your data under: - Consent (e.g., marketing) - Contractual necessity (when we provide services) - Legitimate interests (improving the Website, ensuring security) - Legal obligation (record‑keeping, regulatory requirements)

5. How we use personal data

To operate, maintain and improve the Website
To respond to enquiries
To provide requested information or services
For analytics and performance monitoring
For marketing (with consent or legitimate interest)

6. Sharing your data

We may share data with: - Web hosting, analytics and technical service providers - Professional advisers and regulators where required - Successor entities in the event of a business transfer All third parties are contractually bound to safeguard your data.

7. International transfers

If your data is transferred outside the UK, we ensure appropriate safeguards (e.g., adequacy regulations, standard contractual clauses).

8. Data retention

We retain personal data only for as long as necessary for the purposes collected, or as required by law. After this it will be securely deleted or anonymised.

9. Your rights

Under UK GDPR, you have rights to: - Access your personal data - Correct inaccuracies - Request erasure - Restrict or object to processing - Data portability - Withdraw consent at any time - Lodge a complaint with the ICO: www.ico.org.uk

To exercise rights, contact: hugo@vivettienergy.com.

10. Security

We use reasonable technical and organisational measures to protect data; however, no internet system is entirely secure.

11. Changes to this notice

Updates will be posted on this page with a revised “Last updated” date.

Cookie policy

Last updated: 21 November 2025

1. Introduction

Our Website uses cookies and similar technologies to improve functionality, analyse performance and, where applicable, deliver personalised content or advertising.

2. What cookies we use

Essential cookies – required for core functionality
Analytics cookies – e.g., Google Analytics
Functionality cookies – remembering preferences
Marketing cookies – if used, only with consent

3. Third-party cookies

Third-party services (e.g., Squarespace, analytics providers) may set cookies. These are covered by their own privacy and cookie policies.

4. Managing cookies

You can manage preferences via our cookie banner or through your browser settings. Disabling cookies may affect Website functionality.

5. Squarespace-specific note

Our Website is powered by Squarespace, which uses its own cookies for site performance and visitor analytics. You can view their cookie documentation via Squarespace Support.

6. Changes to this cookie policy

We may update this policy to reflect changes in law or technology.

Contact details

For questions about these terms or anything relating to privacy or data protection, please contact: info@vivettienergy.com or write to: Vivetti Energy Ltd, Summit House, 170 Finchley Road, London, United Kingdom, NW3 6BP.